This page introduces the major concepts of applying patient literacy principles.
Safe and person centred care
- Is your team aware of the goals of person-centred care.
Engagement
- How can we better engage with patients and consumers?
Communication
Timeliness
- How we can use our time most efficiently in the above tasks?
Evaluation
- How can we best measure success?
Sustaining change
- How can we maintain and improve these processes?
