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Health Literacy Staff Guide

References & Further Reading

  1. The Australian Commission on Safety and Quality in Health Care (ACSQHC)
  2. ACSQHC Health Literacy: Taking action to improve safety and quality, 2014.
  3. A summary sheet for consumers (ACSQHC).
  4. A summary sheet for executives and managers (ACSQHC).
  5. A summary sheet for clinicians (ACSQHC).
  6. Cooke R, Szumal J. Measuring normative beliefs and shared behavioural expectations in organisations: the reliability and validity of the organisational culture inventory. Psychological Reports, vol. 72, iss. 3 part 2, June 1993, pp. 1299–1330.

  7. Hernandez L (ed), Measures of Health Literacy: Workshop Summary; Roundtable on Health Literacy. 2009.  Contains: Parker R, Measuring health literacy: Why? So what? Now what? ebook

  8. Higgins T, Larson E, Schnall R. Unraveling the meaning of patient engagement: A concept analysis
    Patient Education and Counseling 2017;100(1):30-36.

  9. Koh HK, Brach C, Harris LM, Parchman ML. (2013). A Proposed ‘Health Literate Care Model’ Would Constitute A Systems Approach to Improving Patients’ Engagement in Care. Health Affairs 32(2) p. 357-367.

  10. Ministry of Health New Zealand: 6 dimensions of a health literate organisation.  

  11. Schein, E.H. (2010). ‘Organizational Culture and Leadership’. San Francisco: John Wiley & Sons.

  12. NSW Clinical Excellence Commission: Health Literacy Guide

  13. Schneider, B. & Barbera, K.M. (Eds.) (2014). ‘The Oxford Handbook of Organizational Climate and Culture’. New York: Oxford University Press. 

  14. Sørensen K, Van den Broucke S, Fullam J, Doyle G, Pelikan J, Slonska Z, Brand H; (HLS-EU) Consortium Health Literacy Project European. BMC Public Health. 2012 Jan 25;12:80. doi: 10.1186/1471-2458-12-80.

  15. Van den Broucke S. Health literacy: a critical concept for public health. Arch Public Health 72(10) 2014.