Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Health Literacy Staff Guide

References & Further Reading

  1. The Australian Commission on Safety and Quality in Health Care (ACSQHC) https://www.safetyandquality.gov.au/our-work/patient-and-consumer-centred-care/health-literacy/
  2. ACSQHC Health Literacy: Taking action to improve safety and quality, 2014. https://www.safetyandquality.gov.au/wp-content/uploads/2014/08/Health-Literacy-Taking-action-to-improve-safety-and-quality.pdf
  3. A summary sheet for consumers (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-consumers/
  4. A summary sheet for executives and managers (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-executives-and-managers/
  5. A summary sheet for clinicians (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-clinicians/.
  6. Cooke R, Szumal J. Measuring normative beliefs and shared behavioural expectations in organisations: the reliability and validity of the organisational culture inventory. Psychological Reports, vol. 72, iss. 3 part 2, June 1993, pp. 1299–1330.

  7. Hernandez L (ed), Measures of Health Literacy: Workshop Summary; Roundtable on Health Literacy. 2009.  Contains: Parker R, Measuring health literacy: Why? So what? Now what? ebook https://www.ncbi.nlm.nih.gov/books/NBK45386/

  8. Higgins T, Larson E, Schnall R. Unraveling the meaning of patient engagement: A concept analysis
    Patient Education and Counseling 2017;100(1):30-36. https://doi.org/10.1016/j.pec.2016.09.002

  9. Koh HK, Brach C, Harris LM, Parchman ML. (2013). A Proposed ‘Health Literate Care Model’ Would Constitute A Systems Approach to Improving Patients’ Engagement in Care. Health Affairs 32(2) p. 357-367.

  10. Ministry of Health New Zealand: 6 dimensions of a health literate organisation.  

  11. Schein, E.H. (2010). ‘Organizational Culture and Leadership’. San Francisco: John Wiley & Sons.

  12. NSW Clinical Excellence Commission: Health Literacy Guide

  13. Schneider, B. & Barbera, K.M. (Eds.) (2014). ‘The Oxford Handbook of Organizational Climate and Culture’. New York: Oxford University Press. 

  14. Sørensen K, Van den Broucke S, Fullam J, Doyle G, Pelikan J, Slonska Z, Brand H; (HLS-EU) Consortium Health Literacy Project European. BMC Public Health. 2012 Jan 25;12:80. doi: 10.1186/1471-2458-12-80.

  15. Van den Broucke S. Health literacy: a critical concept for public health. Arch Public Health 72(10) 2014. https://doi.org/10.1186/2049-3258-72-10