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Health Literacy Staff Guide

Tools & Resources

Health Literacy

Make it Easy: A Handbook for Becoming a Health Literate Organisation. A handbook developed by HealthWest Partnership in collaboration between professionals and consumers from Melbourne’s West and Inner North.. Read more....


Health Literacy Workplace Toolkit. Dept. of Health, Tasmanian Government. Information and practical tools to help health and community workers respond to health literacy needs.


The A to Z Inventory of Decision Aids allows you to search for patient decision aids on particular health topics. Ottawa Hospital Research Institute. Read more... A toolkit which uses plain language and teach-back to confirm understanding. Includes an online learning module and tool for coaching practitioners.


Health Literacy Tools and Techniques - NHS Scotland Knowledge Network. Also Resource Library for more links to practical guides.


Shared Decision Making

Shared Decision Making’. Australian Commission on Safety and Quality in Health Care 2019,


Consumer Enablement Guide: Shared Decision Making. Agency for Clinical Innovation 2019, NSW.


Mayo Clinic Shared Decision Making National Resource Center.