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Health Literacy Staff Guide

References & Further Reading

  1. The Australian Commission on Safety and Quality in Health Care (ACSQHC) https://www.safetyandquality.gov.au/our-work/patient-and-consumer-centred-care/health-literacy/
  2. ACSQHC Health Literacy: Taking action to improve safety and quality, 2014. https://www.safetyandquality.gov.au/wp-content/uploads/2014/08/Health-Literacy-Taking-action-to-improve-safety-and-quality.pdf
  3. A summary sheet for consumers (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-consumers/
  4. A summary sheet for executives and managers (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-executives-and-managers/
  5. A summary sheet for clinicians (ACSQHC). https://www.safetyandquality.gov.au/publications/health-literacy-a-summary-for-clinicians/.
  6. Cooke R, Szumal J. Measuring normative beliefs and shared behavioural expectations in organisations: the reliability and validity of the organisational culture inventory. Psychological Reports, vol. 72, iss. 3 part 2, June 1993, pp. 1299–1330.

  7. Hernandez L (ed), Measures of Health Literacy: Workshop Summary; Roundtable on Health Literacy. 2009.  Contains: Parker R, Measuring health literacy: Why? So what? Now what? ebook https://www.ncbi.nlm.nih.gov/books/NBK45386/

  8. Higgins T, Larson E, Schnall R. Unraveling the meaning of patient engagement: A concept analysis
    Patient Education and Counseling 2017;100(1):30-36. https://doi.org/10.1016/j.pec.2016.09.002

  9. Koh HK, Brach C, Harris LM, Parchman ML. (2013). A Proposed ‘Health Literate Care Model’ Would Constitute A Systems Approach to Improving Patients’ Engagement in Care. Health Affairs 32(2) p. 357-367.

  10. Ministry of Health New Zealand: 6 dimensions of a health literate organisation.  

  11. Schein, E.H. (2010). ‘Organizational Culture and Leadership’. San Francisco: John Wiley & Sons.

  12. NSW Clinical Excellence Commission: Health Literacy Guide

  13. Schneider, B. & Barbera, K.M. (Eds.) (2014). ‘The Oxford Handbook of Organizational Climate and Culture’. New York: Oxford University Press. 

  14. Sørensen K, Van den Broucke S, Fullam J, Doyle G, Pelikan J, Slonska Z, Brand H; (HLS-EU) Consortium Health Literacy Project European. BMC Public Health. 2012 Jan 25;12:80. doi: 10.1186/1471-2458-12-80.

  15. Van den Broucke S. Health literacy: a critical concept for public health. Arch Public Health 72(10) 2014. https://doi.org/10.1186/2049-3258-72-10